Yes, RPGStash.com is a legit, well-recognized, and steadily growing company that started in 2004 as D2 Store (legacy version). Since then, we have consistently met the needs of our 200.000+ customers. But, of course, our business would not exist without the exceptional care taken in our delivery and product safety. To prove it, we have fully transparent third-party review ratings on Trustpilot and security certificates from TrustedSite. You can read more about the history of RPGStash in this blog post. And be sure to check out the Assurance page to learn more about our impeccable reputation.
Lets answer this important question in 3 parts.
About your data security. Here at RPGStash, our priority is to ensure that our customer's personal and transaction data are safe and that privacy is respected. Therefore, we have applied several procedures to fight online fraud and protect customers. Furthermore, we are a European registered company complying with all local and global policies.
About in-game transfers and services. At RPGStash, we have taken all necessary steps to ensure order handling is protected. Our customer's data will never be abused or revealed externally. While there are game development companies that do not allow in-game trades. We successfully avoid the risks by utilizing various methods/tricks for each game. That said, you can be sure there are no bots or spamming practices. Our 200.000+ customers aren't mistaken; with almost 20 years in business, we are still here and growing every day. Read our story here.
About the post service. At RPGStash, we run several internal screening stages to ensure our customers are satisfied. In addition, we have the independent review service of TrustPilot which gathers feedback from our customers. Naturally, we respect and appreciate every review (even the unhappy ones), as our goal is to improve continuously. Customers also have the option to contact the RPGStash manager directly through our contact form should they require immediate attention.
1. Select any Runescape items, gold, or Service for OSRS or RS3 in our Runescape Store.
2. Place an order on the website and pay with your preferred payment method.
3. After approval, your order status will be changed to Ready for Delivery. We will notify you via email about your order status, so keep an eye on your email inbox, including your spam folder. Delivery is arranged via Livechat.
Please enter your Runescape character name and other required data during the check out process if needed. After completed payment contact our live chat to arrange delivery.
Unlike other Runescape shops, we deliver most OSRS and RS3 orders within several minutes, but in some cases, it may take longer for the following reasons:
- RS Jagex servers are overloaded
- Order contains a lot of different items
- Ordered items are difficult to get or have a limited supply
Good news: 99.99% of our orders are delivered within 1-2 hours (on rare occasions, up to 12 hours).
We do not offer price matching at the moment. Our focus is to provide a high-quality service for our customers who value delivery speed and security. You will find a long wait time for delivery when you order from a cheaper shop. Sometimes an eternity. You may also end up with your game account banned or have purchased goods retracted.
Here at RPGStash, we put lots of continuous effort into keeping ourselves and our customers secure and well stocked. This adds to the price tag, but it's worth every cent to order from us if you are serious about gaming.
1. Please ensure the following is correct: card number, name, and any security information required during checkout (including 3DS* secure).
*3DS or 3D-Secure is the secure protocol designed to ensure enhanced security and strong authentication for customers using debit and credit cards online.
If you do not know your 3D-Secure passcode or password and you are not given the option to enroll online via the bank’s pop-up screen, then you will need to contact your bank.
2. Try another card processor at checkout. We highly recommend PayPal as they have a 95% success rate compared to other card payment methods.
3. If your bank has declined the transaction for security reasons, please contact your bank to see if they can help you resolve any issues, then try again.
In case none of the above rectify the situation, there are a couple of other possibilities to consider:.
- If you are paying by debit card, you may have reached your predefined spending limit or run out of funds. Contact your financial institution to find out.
- If you are paying as an unregistered user via a payment gateway such as PayPal, you may have also reached the spending limit for unregistered users. In that case, it is best to register and verify a PayPal account to continue making payments.
The fastest way to reach us is via live chat, which you can access from the Live Chat tab on the right-hand side of the website. You can also email [email protected]
Our chests are special interactive products each containing a unique range of items. The exact items depend on the particular chest. After you have purchased a chest you need to go to your inventory page to open it and reveal the item inside. Once item has been revealed you will be provided with delivery instructions. The item contained in the chest is delivered the same way we deliver regular products in the game in question. Delivery is typically arranged via our live chat. In order to receive and use your revealed item your game account must meet all in-game requirements for that particular item.
All our chests can give you truly great in-game value but some chests have more extreme content than others. It's all a matter of what chest you purchase and whether the gods favour you or not.?
You can see the rough distribution in the product description which you can access by clicking the chest name. Items are ranked by rarity with 5 stars being the most rare and 1 star being the least rare. The fewer stars an item has, the more frequently it will show up when chest is opened.
The item in your chest is automatically determined the moment your order is approved. The animation shown when opening your chest serves to present the already determined item in a fun and exciting way. We do not warrant that the item shown at end of animation is correct in 100% of cases due to possible interference of lag and incompatibilities with certain devices, screen sizes, and resolutions. We recommend that you open chest in browser Google Chrome or Firefox on a desktop with a screen resolution of 1920 x 1080 pixels. The item name shown when expanding the row in your inventory is always the correct item as determined by system.
If you want an item that with great certainty matches your expectations then it's better to buy that item directly whether it's gold or something else from the range of items in the chest. If you want excitement and a possibility of getting a rare item, then the chest is the better choice.
It depends on the game but in-game delivery is normally arranged via our live chat. Delivery instructions will be shown at the end of the animation. Before buying you have to make sure that your game account meets all in-game requirements for all the items contained in the chest whether it is a matter of subscription to the game or a certain character level.
Sure you can buy any number of chests in a single order. Each purchased chest is opened on a separate row in your inventory.
Unfortunately there is no guarantee that you are going to get a great item, so again if you prefer certainty please buy products like items or in-game gold.
It depends on the chest. Click on the name of a chest to access product description where you can see all items contained in this chest. The best items are also the most rare items and they are ranked with 5 stars. You can also play the chest demo to see what's inside for free. And finally, you can review our customer feedback to confirm that we deliver the goods.