RPGStash Wow FAQ

Are you affiliated Blizzard.

We are not affilated with any game developers. All services accessible at RPGStash.com are provided by gamers for gamers.

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Is RPGStash shop legit?

Yes, RPGStash.com is a legit, well-reputed, and steadily growing business. We have been meeting the needs of tens of thousands of customers since our inception in 2004 and we have got fully transparent third party review ratings and certificates to prove it.



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How do you deliver my WoW order?

Normally we deliver via In-game Mailbox and send the gold directly to the name of the character you filled at the checkout.

However there are few other options to deliver your order (which can be used and depends on stock and our supplier):
- Face to Face Delivery in the game: We login into the game to meet you at a specific meeting point to proceed to the delivery. Therefore, you need to be online at the same time as us to receive the order.
- Auction House: You add items on the auction with a duration of 48 hours for the buyout and provide us with exact details of your auction, so we can buy them out.

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Why won't my prepaid / debit / credit card work?

Make sure you are entering all information correctly. In case it still does not work there are a number of possibilities to consider.
Not all cards are supported by payment gateways such as PayPal. Typically only VISA, Mastercard, Discover and American Express will work.
If you are paying by debit/credit card you may also have reached your predefined spending limit or simply run out of funds.
You have not passed 3DS verification for your card. 3DS is an additional security layer which could be setup by your payment provider.
To resolve such issues best course of actions would be to contact your financial institution to find out and resolve it.

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What is KYC and why do you need this verification before processing my order?

KYC, is the process of a business verifying the identity of its clients and assessing the potential security risks. The term is also used to refer to the bank regulations and anti-money laundering regulations which govern these activities.

We request KYC verification for all customers who are using credit/debit/prepaid cards as their payment means. This verification can be triggered at anytime and includes customer ID and payment method verification.
Once documents are provided your order will be approved and ready for delivery within 5-10 minutes.

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What alternatives are there to KYC verification?

Unfortunately there is no alternative to this verification. However you can use other payment methods which do not require KYC verification: cyprotocurrency payments, paysafecard and few others. Please consult with our customer service on the full list.

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Do you feature loyalty program, discounts, bonuses, rewards or special campaigns?

Yes we do all of the above. Click and read more about our promotions and Level Up XPerience.

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I have seen a cheaper shop. Can you match their price?

We do not do price matching at moment. Our focus is to provide a high quality service for customers that value delivery speed and security. When you order from a cheaper shop you will find that you normally have to wait a long time for your delivery. Sometimes an eternity. You may also get your game account banned or have your purchased goods retracted when you order from a cheap shop. Here at RPGStash we put lots of continuous effort into keeping ourselves and our customers well stocked and secure and this adds to the price tag. If you are serious about your gaming, then it's worth every cent to order from us.

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