Service Information / Conditions
Yes, RPGStash.com is a legit, well-recognized, and the steadily growing business which has started back in 2004 as D2 Store (legacy version). You can read more on this in our this blog post. Since then we have been meeting the needs of hundreds of thousands of our customers, and we have fully transparent third party review ratings on Trustpilot plus a security certificates from TrustedSite to prove it. Check out for more info on RPGStash Assurance page.
Lets answer this important question in 3 parts.
About your data security. Here at RPGStash, our priority is to ensure that our customer's personal and transaction data are safe and that privacy is respected. Therefore, we have applied several procedures to fight online fraud and protect customers. Furthermore, we are a European registered company complying with all local and global policies.
About in-game transfers and services. At RPGStash, we have taken all necessary steps to ensure order handling is protected. Our customer's data will never be abused or revealed externally. While there are game development companies that do not allow in-game trades. We successfully avoid the risks by utilizing various methods/tricks for each game. That said, you can be sure there are no bots or spamming practices. Our 200.000+ customers aren't mistaken; with almost 20 years in business, we are still here and growing every day. Read our story here.
About the post service. At RPGStash, we run several internal screening stages to ensure our customers are satisfied. In addition, we have the independent review service of TrustPilot which gathers feedback from our customers. Naturally, we respect and appreciate every review (even the unhappy ones), as our goal is to improve continuously. Customers also have the option to contact the RPGStash manager directly through our contact form should they require immediate attention.
1. Pick up any PoE Items, Orbs or services for current League or Standard in our PoE Store.
2. Place an order on the website and pay with your preferred payment method.
3. After approval you order status will be changed to Ready for Delivery.
We will notify you via e-mail about your order status, so keep an eye on your email inbox including your spam folder. Delivery happens by arranging the details via Livechat.
Delivery in PoE is very simple and safe! We will provide all the required details:
0. DO NOT talk about buying and selling during ingame chat.
1. We will whisper you ingame
2. We will invite you to join our party
3. Visit hideout
4. Please always put random rare item to the trade window.
Unlike other PoE shops we deliver most of the Path of Exile orders within several minutes, but in some cases it may take longer for the following reasons like:
- PoE servers are overloaded
- Order contains a lot of different items
- Ordered items are difficult to get or have a limited supply
Good news: 99.99% of our orders are delivered within 1-2 hours (and only on rare occasions up 12 hours).
We deliver Path of Exile orbs, items on PC platform.
Yes you can, and we will try our best. Please note we normally provide the range of the stats and can not guarantee to have maxed stats for a particular item. But we will try hard!
It is not a problem :) Please email our PoE manager with your suggestion on [email protected]. If it’s a valuable item then most likely we can add it to our selection within 24 hours.
Currently we do not have selection of Items and Orbs available in our Hardcore PoE store. We also may be able to accept orders for Hardcore. Please send an order request to our PoE manager on [email protected] and we will get back to you within 24 hours about the availability of the items you are looking for.
We do not offer price matching at the moment. Our focus is to provide a high-quality service for our customers who value delivery speed and security. You will find a long wait time for delivery when you order from a cheaper shop. Sometimes an eternity. You may also end up with your game account banned or have purchased goods retracted.
Here at RPGStash, we put lots of continuous effort into keeping ourselves and our customers secure and well stocked. This adds to the price tag, but it's worth every cent to order from us if you are serious about gaming.
1. Please ensure the following is correct: card number, name, and any security information required during checkout (including 3DS* secure).
*3DS or 3D-Secure is the secure protocol designed to ensure enhanced security and strong authentication for customers using debit and credit cards online.
If you do not know your 3D-Secure passcode or password and you are not given the option to enroll online via the bank’s pop-up screen, then you will need to contact your bank.
2. Try another card processor at checkout. We highly recommend PayPal as they have a 95% success rate compared to other card payment methods.
3. If your bank has declined the transaction for security reasons, please contact your bank to see if they can help you resolve any issues, then try again.
In case none of the above rectify the situation, there are a couple of other possibilities to consider:.
- If you are paying by debit card, you may have reached your predefined spending limit or run out of funds. Contact your financial institution to find out.
- If you are paying as an unregistered user via a payment gateway such as PayPal, you may have also reached the spending limit for unregistered users. In that case, it is best to register and verify a PayPal account to continue making payments.
The fastest way to reach us is via live chat, which you can access from the Live Chat tab on the right-hand side of the website. You can also email [email protected].
Our chests are special interactive products each containing a unique range of items. The exact items depend on the particular chest. After you have purchased a chest you need to go to your inventory page to open it and reveal the item inside. Once item has been revealed you will be provided with delivery instructions. The item contained in the chest is delivered the same way we deliver regular products in the game in question. Delivery is typically arranged via our live chat. In order to receive and use your revealed item your game account must meet all in-game requirements for that particular item.
How service is performed in Path of Exile:
1. Please provide login information at the checkout.
2. Our pro booster will securely login into account with your country VPN. And then you will receive a two factor code.
3. Please provide it to us via Livechat and your service will be started!
4. Please do not login to the account during boosting because it will interrupt the process and we can not guarantee the delivery time in such case.