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17+ Years
2M+ Orders
500K+ Users
Over 17 years in the MMORPG business and more than 2 million orders delivered!
Learn More About Our History
Our business would not exist without exceptional delivery and product safety care. We do not use bots or other tricks that may cause customers trouble.
Complete customer satisfaction is our top priority! If you are not satisfied with your purchase, request your money back through the special Manager Feedback form below. For more details, please read our Refund Policy.
Feedback Form
image FAQ
Is it safe to buy from RPGStash?

Lets answer this important question in a few blocks.

About your data security. Here at RPGStash, our priority is to ensure that our customer's personal and transaction data is safe and the privacy is respected. Therefore, we have applied a number of procedures to fight the online fraud and protect customers. We are European registered company and comply with all the local and global policies.

About in-game transfers and services. At RPGStash our customer's information will never be abused or revealed to anyone else. We made all the steps of orders handling to be protected and safe. Our 200.000+ customers can not be mistaken and after almost 20 years in business we are still here and growing every day. Read our story here. Yes, some game developers companies do not allow in-game trades, but we are using different methods to avoid the risk. For each game risks we have different tricks ;) But you can be sure there are no bots, spamming or anything else like that is used by us.

About the post service. At RPGStash we run the different screenings to be sure our customers are happy and so our business can improve further. We have the independent review service TrustPilot which is gathering feedback from our customers and we respect and answer each of unhappy ones! At the same time there is a direct contact form to email RPGStash manager directly and skip a customer service queue in case (but very unlikely!) you have a trouble here.

Are you affiliated with game developers/publishers?

Not at the moment. All services accessible on RPGStash are provided by gamers for gamers.

How do you deliver my order?

It depends on the game and the type of service you have ordered. Some deliveries take place in-game face to face and must be arranged via our live help. Others are sent directly to your character in-game without having to arrange any meeting. Then we have time cards, cd keys and game accounts which are delivered instantly via email. We advise you to consult the game specific FAQ to find out how your particular order will be delivered. These FAQs can be located at the bottom of each game specific store.

How do I place an order?

First you must register a user account. Then navigate to your game of choice using the "Stores l Games" drop down menu at the top left. On the selected game page you can choose any products and items you like and proceed to the checkout. At the checkout you can choose among a variety of instant online payment options. Read more about all our featured payment options here.

What payment options are there?

You can pay by PayPal, debit card, credit card, prepaid card, paysafecard, Bitcoin, webmoney, SMS, phone, mobile, cash, bank transfer, iDEAL, Bancontact Mister Cash, and a variety of other options. You can also top up your prepaid balance using micro payments such as SMS or phone and then pay from that balance in our checkout. Read more about our payment options here.

I have seen a cheaper shop. Can you match their price?

We do not do a price matching at the moment. Our focus is to provide a high quality service for our customers that value delivery speed and security. When you order from a cheaper shop you will find that you normally have to wait a long time for your delivery. Sometimes an eternity. You may also get your game account banned or have your purchased goods retracted when you order from a cheap shop. Here at RPGStash we put lots of continuous effort into keeping ourselves and our customers well stocked and secure and this adds to the price tag. If you are serious about your gaming, then it's worth every cent to order from us.

Do you feature a loyalty program, discounts, bonuses, rewards or special campaigns?

Yes we do all of the above: promos, bonuses, cashback and even free stuff. Click and read more about our promotions and Level Up XPerience page.

How can I contact you?

Our live chat is accessible on the right hand side of the website.
You can also email [email protected] but the response time may not be as fast.